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ADVANTAGES FOR GUESTS
Direct on-line booking
E-booking service enables guest to book accommodation
directly at hotel, real-time, without waiting for answer,
regardless of time difference or hotel working time.
Direct on-line payment
E-booking provides guest with secure on-line payment,
and payment security is guaranteed by 128 bit SSL (Secure
Socket Layer) encryption technology.
Quick and easy accommodation search
Potential guests can search complete accommodation offer
in simple and intuitive user interface, and get pricing
availability information for requested season in a moment.
System suggests alternatives
In a case the chosen
accommodation unit is not available in a
certain period, system proposes most similar alternative
units. The goal of this approach is to keep potential guests
on hotel web site and to let them find a suitable
accommodation unit.
Price calculations in different currencies
Guests can see the price in whatever
currency they choose and the price is automatically
recalculated any time reservation terms are
changed.
Multilingual interface
Multilingual interface allows guests to
make a reservation in language that suits them
best.
No more waiting for confirmation from hotel
Guests don't
have to wait any more to get a confirmation which sometimes
can take even few days. The cause is most commonly a human
factor (e-mail communication time) and/or time zone
differences. Now E-booking does that type of work for You and
guest gets a confirmation automatically in a seconds.
Guest satisfaction
Final
result is a guest satisfaction with quick and quality
service on the highest technological level which contributes
to hotel competitive advantages.
ADVANTAGES FOR HOTEL
E-booking is constantly
improved
Hotel gets advanced, top quality
information service for real time on-line reservation and
payment which is constantly improved with new functionalities
arising from hotel and guests needs. Our development team is
opened for Your suggestions and requests to make the system
even more adjusted to You.
E-booking
improvement is free
Permanent system improvements
do not generate any cost for the user/hotel, it is all
financed by us!
Quick and
simple installation
E-booking integration with
hotel web site is quick and simple and can be done in
different ways. For the example, it is possible to set up
the quick search interface directly on hotel web or it
can be called by simple hyperlink.
Visual
adjustment to hotel brand (white label solution)
To make the integration
complete E-booking is visually adjusted to hotel
web page. E-booking is provided as "white label" solution, and Booking IT logo is not shown anywhere on hotel web
site.
E-booking solves time zone differences
problem
The hotel with E-BOOKING implemented
becomes available 24 hours a day, 7 days a week, no matter of
hotel working hours, time zone, personnel occupation and
similar factors.
E-booking is a sales
tool
It is possible to easily create actions like
last minute, 7 for 6, special discounts, to define special
holiday or weekend prices etc... that can attract
individual guests. Even more, the hotel can adjust E-booking
for different types of guests (common guests, companies,
partners, agencies...) who can be offered special terms and
treatment.
Detailed information momentary
available
Your guests can momentary see
availability, detail accommodation information, pictures and
descriptions, additional services, price calculations, special
actions, discounts,...
Direct
reservation
Reservation is confirmed immediately by
system.
Guest gets the confirmation automatically upon making the
reservation and availability is instantly updated. Hotel
personnel can view all reservations through intuitive user
interface.
Personnel disburdening, lower
costs
Direct reservation system allows hotel
personnel to use their time much more efficiently (no multiple
e-mails, no language differences, no phone costs, automatic
credit card validation...).
Solves communication
trouble problems
Multilingual interface solves
communication trouble problems with potential guests who don't
speak same world languages as hotel personnel. It is also
possible to add new languages to E-BOOKING according to hotel
needs.
Stop booking
It is
simple to temporally stop booking and it can be done for
all or for part of capacities. All the availability
information is preserved after the
reactivation.
E-booking is
flexible
All of system characteristics are flexible
and not limited only to predefined concepts, categories,
services... Hotel can define specific system elements, if they
already don't exist, and it would be all translated to all of
supported languages.
E-booking is completely our
solution
E-booking is completely Booking IT product
and it doesn't contain any other manufacturer's program code
parts! Genuine code ownership is completely in our hands
so the system can be indefinitely expanded, improved and
adjusted to user needs.
Direct online
payment
Hotel can choose the payment method (full
amount, deposit...). If the credit card doesn't pass the
validation procedure (credit card limit or something else...),
system will try to keep guests by allowing them to sent
enquiry to hotel personnel who then can decide about
reservation confirmation. Hotel can be connected with payment
system by itself or through our company.
Flexible hotel
policies
System supports both standard and
non-standard hotel policies.
It is possible to define
different cancellation and no show policies, as well as
earliest and latest possible reservation in different periods.
So, for the example, it is possible to set up one policy
and terms during peak season and other during
rest of the year.
E-booking is
secure
All of money transactions are protected by
SSL secure technology with 128 bit encrypted key which
guarantees secure internet payment. System also supports Visa
3D Secure program for safer internet payment by entering
additional PIN.
Individual guests
increase
In time when Internet is important part of
our lives, like phone or cell phone, direct reservation offers
internet users what they are used to get - quick
information. Adjustment of your business manners to this
market share needs can lead to significant increase of
reservations directly on hotel web site.
Guest
satisfaction
By implementing E-BOOKING you can also
increase Your guests satisfaction by providing them fast,
simple and direct reservation.
GDS and
IDS/ADS distribution
E-booking is not only system
for real-time reservations but also a distribution tool.
System is connected with all of 4 world leading GDS (Amadeus,
Galileo, Sabre, Worldspan) and in that way hotel is
distributed to date bases approached by 500 000 travel agents
in the world.
Even more, at no additional cost You are
distributed to IDS/ADS (Internet and Alternative distribution
systems) assembling more then 1200 web sites (like
expedia.com, travelocity.com, hotel.com, YahhooTravel.com,
travel.com, lastminute.com and other...).
Complete
availability and prices are managed from one
place!
E-booking solves many problems related to
other ways of making a reservation and it is logical step
forward to improve hotel internet presentation in relation to
constantly increasing online reservation trend. E-booking
becomes Your competitive advantage in relation to hotels which
don't have real time reservation system implemented, as well
as strong marketing tool.
Scheme of distribution system |
